At Vanessa Devices, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services. This policy applies to all users without any age restrictions.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, billing/shipping address, phone number, payment information.

  • Device Information: IP address, browser type, device type, operating system, and browsing behavior.

  • Order Information: Products purchased, order history, and transaction details.

  • Communication Data: Customer service inquiries, feedback, and communications.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Processing and fulfilling orders

  • Providing customer support

  • Improving our website and services

  • Sending updates, offers, and promotional materials

  • Preventing fraudulent activity

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share it with:

  • Third-party service providers (e.g., payment processors, shipping companies)

  • Law enforcement or regulatory bodies when required by law

  • Marketing tools to send promotional communications (only if opted in)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site usage. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, including legal and accounting obligations.

7. Your Privacy Rights

You have the right to:

  • Access, update, or delete your personal information

  • Request data portability

  • Object to or restrict data processing in certain circumstances

To exercise these rights, please contact us.

8. Opt-Out Instructions

If you no longer wish to receive promotional emails from us, you may opt out at any time by:

  • Clicking the “Unsubscribe” link in any marketing email, or

  • Emailing us directly with the subject line “Opt-Out”.

Note: You may still receive transactional or service-related emails even after opting out of marketing communications.

9. Changes to This Policy

Vanessa Devices reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.